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Winners 2022

The following organisations and individuals were recognised by the British International Freight Association as the ‘best in industry’ for each category in the BIFA Freight Service Awards 2022.

Award Winners

Air Cargo Services Award Air Cargo Services Award As the air cargo industry emerges from the disruption caused by the global response to the COVID-19 pandemic the judges want to hear your case studies involving the movement of goods by air and the challenges that you had to overcome to get the shipment to destination. Air Cargo Services Award Winner: Noatum Logistics
Danielle Hales of Noatum Logistics collected the trophy from Jacqui Brohi of sponsor, IAG Cargo and event host, Kevin Keegan
Category Winner:  Noatum Logistics
Recognising that their rapid growth had resulted in complex supply chains that lacked control and oversight, Noatum’s client was looking for a solution that would improve its regulatory compliance, provide end to end supply chain visibility and consolidate its air freight platform. Noatum Logistics introduced its PowerVIEW platform and provided expertise around the regulatory requirements for Constant Climate air freight and customs clearance in Australia.
IAG Cargo IAG Cargo
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European Logistics Award European Logistics Award This category is for freight forwarders using road, short-sea or rail services to provide logistics solutions to and from Europe. With the changes brought about by EU-exit, the judges would like to see what your company has done to ensure continuation of service and customer compliance with new procedures. European Logistics Award Winner: Westbound Logistics Services Ltd
Martin Keens of Westbound Logistics Services collected the European Logistics Award from Michael Yarwood of sponsor TT Club and event host Kevin Keegan
Category Winner:  Westbound Logistics Services Ltd
Westbound Logistics Services Ltd identified an opportunity to develop a new European Logistics service and demonstrated an investment to implement this. They followed a relatively high-risk, but ultimately successful, strategy to achieve their goals, delivering significant increase in turnover, while also expanding the range of services available to their customer base.
TT Club TT Club
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Ocean Services Award Ocean Services Award Forwarders using ocean freight to move cargo around the world have experienced a multitude of problems in recent years with schedules and equipment availability impacted by many factors and soaring freight rates. If you have used ocean services either as a stand-alone service or as part of a multimodal shipment, how have you managed customer expectation and mitigated problems? Ocean Services Award Winner: Uniserve Group
Scott Baker collected the trophy on behalf of Uniserve from Karl Dawson of sponsor Port Express and event host Kevin Keegan
Category Winner:  Uniserve Group
The judges were impressed that Uniserve took on the challenges being faced by everyone during the breakdown of the Asia to Europe supply chain. Uniserve didn’t just find a solution, they created one by way of setting up and launching their very own shipping line.
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Project Forwarding Award Project Forwarding Award The successful handling of major project shipment requires much planning and a multi-disciplinary team. In this category BIFA invites case studies from Members that have completed an out-of-gauge project or co-ordinated a complex movement that has reached a conclusion in the past 12 months. Project Forwarding Award Winner: Deugro (UK) Ltd
David Richardson of Deugro UK received the Project Forwarding Award from Danial Wright of Macbeth Insurance Brokers and event host Kevin Keegan
Category Winner:  Deugro (UK) Ltd
In fulfilling a contract requiring goods to travel 213,000 Nautical miles from 30 different countries, Deugro arranged 155 Breakbulk movements, multiple permits and police escorts, along with ground re-enforcement and reduced gradients of the project site for multiple deliveries of oversized heavy goods. Deugro have demonstrated they went well above and beyond to fulfil the customer’s needs for successful completion of this project.
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Specialist Services Award Specialist Services Award The services offered by a modern freight forwarder extend far beyond the provision of basic transportation and documentation. This category is for value-added services that enhance the customer experience enabling them to concentrate on their core business. Such services need not be modal specific and could include warehousing, pick and pack, technology service, air or shipping line agency, or express services. Specialist Services Award Winner: Seafast Logistics Ltd
David Halliday of Seafast collected the trophy from Steve Breen of category sponsor Thyme IT and event host Kevin Keegan
Category Winner:  Seafast Logistics Ltd
Seafast Logistics really pulled out the stops to provide a solution and support a remote region, allowing that region and its people to prosper. They showed excellent dedication and commitment to provide a service where there were many political and logistical obstacles. The willingness of the management team to travel significant distance is also impressive.
Thyme-IT Thyme-IT
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Supply Chain Management Award Supply Chain Management Award Have you worked with a customer to analyse their existing procurement procedures and provided a customer focused, innovative solution enabling a more efficient and cost-effective management of that supply chain? If the answer is “yes”, then this is the category for you. Supply Chain Management Award Winner: Killick Martin & Company Ltd
Event host Kevin Keegan and Shane Paddington of category sponsor Boxtop Technologies present the Supply Chain Management Award to Paul Gallagher of Killick Martin & Co.
Category Winner:  Killick Martin & Company Ltd
With a focus on driving innovation, process improvement and digitalisation through customer's supply chains Killick Martin worked with a relatively new online leisurewear supplier, enabling them to continue their growth with a renewed confidence and to scale their business to the next level. A well-presented submission from Killick Martin with evidence of helping the customer. The judges were impressed with their KM Insight software that was used to demystify the supply chain and provide real-time tracking and milestones.
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Staff Development Award Staff Development Award BIFA Members, whatever their size, need comprehensive training programmes to keep abreast of regular changes in regulations, industry practices and general business matters. In this category the judges want to understand how you encourage and develop all personnel to “be their best” and contribute to the success and direction of your business. Staff Development Award Winner: GEODIS Freight Forwarding UK Ltd
Marzelle Benade received the Steff Development Award trophy from Cliff Atkinson of category sponsor Albacore Systems and event host Kevin Keegan
Category Winner:  GEODIS Freight Forwarding UK Ltd
The judges were impressed by the broad-reaching and inclusive scope of the Geodis training programme which developed staff at all levels within the organisation. Employing around 300 personnel at ten locations in the UK, GEODIS subscribe to a “recruit, develop and retain quality people” philosophy to encourage continuous professional development. The investment in apprenticeships and the way is which training is aligned to career pathways is also particularly impressive.
Highly Commended: Speedy Freight « back to top
Apprentice of the Year Apprentice of the Year BIFA encourages Members to employ Apprentices to ensure the industry is well positioned to meet future requirements. In this category BIFA Members are invited to nominate outstanding individuals to showcase the difference the named apprentice has made to their organisation. Apprentice of the Year Winner: Thomas Low
Event host Kevin Keegan and Marnie Rose of category sponsor Seetec Outsource presented Thomas Low with his trophy
Category Winner:  Thomas Low
OIA Global Ltd Thomas Low was a finalist in this category in 2021 and his perseverance has paid off as he now lifts the Apprentice of the Year Award 2022 trophy, well done Tom. Tom completed his Freight Forwarding Specialist Apprenticeship during 2022 achieving a distinction and was quickly rewarded with promotion by his employer, a position in which he is flourishing. Tom’s manager recognises that with the correct guidance, Tom will progress through the ranks saying “the sky is the limit” for his development.
Highly Commended: Kelly Bell [John Good Logistics Ltd] « back to top
Young Freight Forwarder Award Young Freight Forwarder Award The Young Freight Forwarder Award was established to recognise an individual with the drive and ambition to flourish in the international freight industry. Entrants must be under the age of 32, employed by a BIFA Member and have a minimum of two years’ experience across relevant disciplines. The winner of the prestigious Young Freight Forwarder Award will be nominated by BIFA to represent the UK in the FIATA / TT Club Young Logistics Professional Award competition next year. Young Freight Forwarder Award Winner: Thomas Frost
Representing category sponsor Virgin Atlantic Cargo, Joe Ellis is pictured with Thomas Frost, winner of the Young Freight Forwarder of the Year Award, alongside event host Kevin Keegan
Category Winner:  Thomas Frost
GEODIS Freight Forwarding UK Ltd If you think you have heard the name Thomas Frost before, you’d be correct! Thomas was joint winner of the Apprentice of the Year Award in 2019 and now takes the accolade as Young Freight Forwarder of the Year 2022 – quite an impressive CV! Thomas has worked hard since joining the industry and takes a strong interest in all aspects of his work, analysing trends and suggesting new ideas to improve efficiency and cut costs.
Highly Commended: Jenna Speed [Kuehne + Nagel Ltd] « back to top
Cool & Special Cargoes Award Cool & Special Cargoes Award This category is for Members organising specialist cargo & refrigerated freight services where specific arrangements are required to ensure the smooth and timely delivery Shipments may range from small high-value pharma products through to a large reefer container, livestock transportation or heritage goods, by any mode of transport. Entries should demonstrate good practice in all relevant areas. Cool & Special Cargoes Award Winner: JCS Livestock (a division of James Cargo Services Ltd)
JCS Livestock's Philip Knowles was presented with the trophy by Emma Oliver of American Airlines Cargo (sponsor) and event host Kevin Keegan
Category Winner:  JCS Livestock (a division of James Cargo Services Ltd)
The panel were impressed with the specialist knowledge of the JCS Livestock team that enabled them to coordinate the movement of two endangered orangutans to Germany from Blackpool and Jersey Zoos. JCS demonstrated their dedication to providing a bespoke service for their clients while working with authorities to overcome, and learn from, considerable hurdles. The two orangutans in question are said to have settled well in their respective new homes and hope to contribute to conservation efforts very soon.
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Extra Mile Award Extra Mile Award This category is for Members that can provide specific examples of 'innovation' and/or 'customer care' by adding value and exceeding their customer's expectations in relation to international shipments by any mode of transport. Perhaps you initiated a joint working group to provide regular feedback or set up a new department or service. Extra Mile Award Winner: Anchor Freight Ltd
Howard Marsh of category sponsor Descartes presented the winner's trophy to Carl Day of Anchor Freight alongside event host Kevin Keegan
Category Winner:  Anchor Freight Ltd
This award really fits what Anchor Freight have achieved. It highlights the best of the industry in a time of unsettled and challenging developments within Europe. Having been approached by a local charity, Anchor Freight utilised local knowledge to put plans in place. The commitment of the team at Anchor Freight to deliver an end-to-end logistics solution for charitable donations to the people of Ukraine is a real inspiration to us all.
Descartes Descartes
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